Help Center

Frequently asked questions

Here we answer common questions about files, points, and accounts. If you don't find what you need, get in touch.

Files

Are MIDI files free?
How can I upload my MIDI files?
I have MIDI files that weren't sequenced by me. Can I upload them?
I uploaded new files. Why aren't they showing in new releases?
In what format can I download the files?
Do I need an account to download?
What should I do if a file infringes copyright?

Users

What are points used for?
What is the difference between points and credits?
How can I earn points and credits?
How can I appear among featured users?

Accounts

I cannot log in. What can I do?
I did not receive the confirmation email. What should I do?
How do I change my password?
How do I deactivate or delete my account?

General

What are your official social media channels?